京都大学

Kyoto University

Rebrand a product for a school in Japan

Project Overview

Kyoto University is one of Japan's Top Universities, so having a well-structured and designed website is crucial for their school to stand out in the educational world online.

Problem

Current site is overwhelming, which may deter prospective students and investors.

Solution

Revamp the website for ease of access for local and international audience of interest

Role

Product Designer, UI/UX Designer, UX Researcher

User Research, Interaction Design, Visual Design, Prototyping & Testing, Information Architecture, Wireframing, Prototyping, Mockups, Figma

WORK IN PROGRESS

All logos and digital images used in this project are accredited to Pinterest, Shutterstock, and Kyoto University
This was not commissioned officially by Kyoto University - All content related in case study is purely educational

Insights + Surveys

I've briefly interviewed a sample size of 10 young adults ages 18-26 who has interest in higher education to navigate the current school site

in order to research pain points from our current website:

These screenshots are taken at 100% zoom on a full browser, 1/3rd browser, and mobile respectfully

Moderated User Study Criteria

To understand user navigation from home page based on these page goals:

  • To learn more about the school and what it stands for

  • Finding educational information for prospecting students

  • Navigating to career and research opportunities for graduates and doctors

  • Doing the same activities above but on a mobile screen

Pain Points

  • 60% of individuals wanted an easier way to organize the information of what they're looking for

  • 90% of individuals felt that the navigation bar was overwhelming and that it was too big

Understanding our Users

Developing a full understanding of user's pain points is important in order to develop a core reflection of our main user group into user personas.

User Personas

User Journey Map

These user journey maps for our personas highlight the navigation and user experience with our current client's website

Taylor Jones | Goal: To research information about school for international studies

Action

About the school

What Majors School Offers

Task List

Google online for school in question

Visit site and go to about

tab

Go to university profile

Go to university statement

Visit website

Study at Kyoto U tab 

Go to education and admissions page

Undergrad degree programs

Feeling Adjective

Excited to look for information about the school

Overwhelmed with all the subsections in nav bar

Excited to see what majors are available

Misleading Page Titles

Lead to feelings of confusion

Improvement

Opportunities

Have the school page be engaging and positive for good first impression

Have navigation easier to search and access

Refine Information Hierarchy for better organization

Kira Tang | Goal: To look up school for research discoveries and career opportunities

Action

Look up Research

Look up Career Opportunities

Task List

Google online for school in question

Visit site

Go to Research & Collaborate Tab

Go to Research News

Visit Website

Research & Collaborate Tab 

Go to Careers Tab

Feeling Adjective

Eager to look for information about research

Straight Forward but had to filter through lots of texts

Excited to see what jobs are available

Straight Forward and happy to search for a position

Improvement

Opportunities

Have drop down or accordian menus to reduce text conjestion

N/A

Competitive Audit

To determine the best layout for this revamp, I looked at other educational websites that allow people of interest to be able to navigate

and be enticed to learn more about the platform in question. I focused my analysis on how each school structures their site for engagement.

Khan Academy is an indirect competitor to a University Site. However, it is highly revered as a successful educational product for students and teachers of all types of educational levels.

The University of Tokyo is a direct competitor to our university site. Also of the top public schools in Japan, they rank similar to our client’s rank and prestige. As of 2024, it is ranked higher than our client’s.

Tohoku University is another direct competitor to our client’s. Whereas they also hold prestige as another one of Japan’s top public schools, they rank lower than our client’s.

USC is an indirect competitor. Located outside of Japan, based in America, they are a prestigious private school with an honored heritage to their name with alumni, researchers, & teachers.

NYU is also an indirect competitor as it is also an American Private University. Compared to the Californian Private School, alumni spirit is not as strong, due to the urban culture surrounding this school.

Strengths


  • new products are up front and center, shows positive company prospects


  • bright and simple imagery to lead with information


  • simple hierarchy to access the level of product users require


  • unique as all types of people of all ages (from K12 to higher education) can use features with an equal amount of ease


  • positive reinforcement as their main motto within their features

Weaknesses


  • content is overwhelming on full web screen

Strengths


  • showcase of events, research, and articles on homepage shows school’s prospects and developments


  • international audience is taken to considered based on translation and hierarchy

Weaknesses


  • mobile aspect ratio is difficult to navigate


  • lack of animation in some parts of navigation


  • difficult map access


  • information hierarchy is cluttered

Strengths


  • well sectioned and organized


  • interaction animation for positive user experience


  • layout is well thought out for both local and international users of interest

Weaknesses


  • a bit too simple, bland feeling looking through

Strengths


first impressions are strong and clear with a clean and modern layout


all content and news on homepage are spaced out and not overwhelming


good use of cards for information delivery


navigation phrases feel personable

Weaknesses


text font is inconsistent on nav bar


navigation titles can seem unclear

Strengths


strong use of cards for easy navigation


simplified homepage, straight to the point regarding student audience


well structured navigation

Weaknesses


lack of animation


bland use of UI, there is a lack of personality to the product

Overall

Khan Academy is highly accessible with an emphasis of equity for all levels of learners, making users use and sign up for their product to be positive and engaging.

Overall

Tokyo University is similar to our clients, only slightly easier to navigate due to more sectioned topics on navigation bar. However, the layout of the homepage is still cluttered and information navigation is still difficult to manage.

Overall

Tohoku University in comparison to our client, is better structured with clear organized topics without cluttering. However, due to that fact there is a lack of personality with their products in the purpose of showing off the culture and prospect of the school.

Overall

USC’s web product is well organized without overwhelming content at face value. With their inspiration to use newsletter structure, face pages - the homepage- is layered on top of sectioned features depending on user’s needs.

Overall

NYU’s web product is clean and straight to the point with a clear amount of information for prospective students and alunmi alike. However, there is a lack of “life” to the website due to its simplification, such as the school’s accomplishments and events.

Ideation

The information I’ve gathered from user research and site analysis are set to be solved through these goals:

  • To be able to simplify the nav bar without sacrificing core bits of information

  • Utilize Core Design Features such as Cards to create a more open and accessible navigation experience

  • Remove redundant or unnecessary features that cause clutter

This is mainly focusing on the revision of Information Architecture and Visual Hierarchy and Organization of our product.

Low-Fi Wireframing

I liked the white banner so I wanted to keep that feature on a mobile screen. Although its a sophisticated memorabilia,

on a small or mobile window, it may be redundant and cluttered seeing two different logos of the school.

Digital Wireframe / Lo-Fi Prototype

Desktop

Tablet

Mobile

Navigation Feature - Desktop

On Desktop Browser, I wanted to refine the nav bar make the banner of the school name less of a burden on screen space.

So I created a scroll condition where it would shorten the banner to show off the emblem and drop back down on hover.

We could also do a pass on the tab strings on the navigation to make them more concise

but for the sake of the site’s current phrasing, we wouldn’t want to change too much to make it unfamiliar.

Page Top + On Hover

Scroll + Off Hover

Hamburger Menus

The following images are active hamburger menus (on click) for screen size variations

Tablet

Mobile

Topic Page

The following screenshot will show when the user clicks on a tab from the navigation bar and goes to the topic page regarding their inquiry.

For this example, we will use the About page to demonstrate the wireframing.

Desktop

Tablet and Mobile

Dropdown Closed

Dropdown Open

Work in Progress!

Stay tuned for updates :)

Currently working on: User Research ➤ Hi-Fi Prototypes and Interaction Design

WORK IN PROGRESS

Reach out & say hello!

👋